Jack Trent & Company is a growing community of accounting professionals who are here to listen and help you write your story by the numbers.
Jack Trent, CPA
Expertise:
As an author, business owner, and mentor, Jack Trent has exhibited the entrepreneurial spirit as he has helped others build their own businesses:
- CFO of one of Utah’s fastest growing companies
- Small business coach for many Treasure Valley businesses
- Author, Entrepreneurial Controls: Financial Operational Standards for Emerging Businesses, iUniverse 2008
Education:
Boston University, Masters of Science (Financial Services)
Utah State University, Bachelors of Science, Summa Cum Laude (Philosophy)
Leadership and Associations:
Certified Public Accountant (CPA)
Certified Financial Manager (CFM)
Certified Management Accountant (CMA)
Certified Fraud Examiner (CFE)
Series 7 and 63
Member, Association of Financial Professionals (CTP)
Member, Association of Certified Fraud Examiners
Member, Institute of Management Accountants
Member, Boise Chamber of Commerce
Board Member, Idaho Hemophiliac Foundation
Guest speaker, National Association of Women Business Owners
Q & A
How would you describe the landscape of public accounting going forward?
Most CPAs are contracting and reducing services- we’re expanding and seeing new opportunities to grow and serve our clients.
Describe a favorite client or client story.
I get excited about watching clients grow especially during challenging times! Key Design Websites has been such an inspiration as they have overcome hurdles, obstacles and everything else this difficult business climate has hurled at them and they have transformed themselves into website champions!
What personal qualities do you bring to public accounting?
As an experienced controller with advanced education, I can see situations play out and I can provide guidance and direction. I encourage clients to tackle tax issues head on and work through cash flow issues, personnel and reporting issues. Mountains were made to be climbed, not surrendered to.
What is the Button-Down Sweater Approach to accounting?
I have been mistaken for Mr. Rodgers before and I decided to take that as a compliment. I approach accounting like Mr. Rodgers approached storytelling. I want my clients to feel comfortable telling me their stories- the good and the bad. Putting the numbers together into a storyline that you can understand is what accounting is all about, whether you wear a button-down sweater or not.
Who are you when you are not balancing numbers?
I enjoy spending time with my three children and my beautiful wife. Making pasta is one of my favorite hobbies. I also enjoy long bike rides, rollerblading, traveling and working on my goldfish pond.
Troy Richmond, Senior Accountant
Expertise:
Bringing hands-on experience in banking, transportation, retail, and construction to Jack Trent & Company, Troy is committed to provide continuous improvement in the level of service to our clients. He is a metrics man who is passionate about uncovering the efficiency and effectiveness of accounting systems. Troy works with clients on projects ranging from daily transaction challenges to month/period end processes and financial reporting accuracy.
Education:
Idaho State University, Bachelor of Business Administration (Finance)
Leadership & Associations:
Member, Construction Finance Management Association
President, Vista Neighborhood Association
Member & past club President, Toastmaster (CC Designation)
YMCA youth volunteer and basketball coach
Q & A
How have your past experiences prepared you to join JTC?
I’ve worked in small businesses with several hundred thousand in sales to a multi-billion dollar Fortune 50 company. My experiences have prepared me by knowing how to provide value and help clients meet their goals.
Describe a favorite client or client story.
My favorite client is one that is satisfied with me and then tells someone else. There is no better compliment than having a referral.
What opportunities do you see for growth within JTC?
JTC does not settle for status quo – with visionary leadership, entrepreneurial spirit, and a commitment to client satisfaction, the sky is the limit!
Describe your passion for public accounting and finance.
My passion is in utilizing my knowledge and expertise in helping people reach their personal and professional goals. Having accurate numbers and the ability to communicate those numbers effectively is so important. How can anyone make good decisions based on bad or incomplete information?
Who are you when you are not servicing clients?
My favorite past time is spending time with my wife and daughter. We like to watch movies and enjoy doing projects on our old house. I enjoy coaching youth basketball, playing guitar, and riding my Harley in my spare time.
Pam Thompson, Accounting Associate
Expertise:
From banking to construction-related industries, Pam brings 23 years of finance-related expertise to our firm. She is very meticulous and conscientious when it comes to the details. Her southern mannerisms help clients feel at home talking to her about all aspects of their accounting needs from bookkeeping to payroll.
Education:
Brigham Young University-Provo, Provo, Utah
Appalachian State University, School of Business, Boone, North Carolina
Q & A
Why are you passionate about bookkeeping?
When a business has a handle on the books and where the money is going, the big picture is easier to see. It is all in the details and how well those details are communicated. My personal experience as an entrepreneur gives me additional insight when I am helping a client with questions ranging from cash flow to payroll.
Why do you enjoy working for Jack Trent & Co?
Our clients are treated with respect and we respond quickly to questions that arise. The atmosphere is comfortable; there are no “putting on airs”. When we don’t know the answers, we research your questions and find the solutions for you.
How would you describe the relationships built by Jack Trent & Co?
The relationships built by Jack Trent & Company are built with integrity and trust. Client loyalty and satisfaction are a priority. We ensure that our clients have access to the answers they need and a listening ear to work through difficult times.
Describe a favorite client or client story.
Although payroll, monthly reports and reconciliation can present complex issues at times, I enjoy working with our clients and keeping their financial information current and up to date. It is exciting to see their growth and help to develop the dreams of our clients into reality.
Who are you when you are not bookkeeping?
When I am not behind my computer playing with numbers, I volunteer my time at Church and to my family. I love spending time with my husband and children creating new foods in the kitchen or playing in the great outdoors. I enjoy all aspects of the outdoors and participate in many different activities during all seasons. Some of my favorites include backpacking, hiking, biking, snowshoeing, hot springing, gardening or just sitting back enjoying the serenity of the outdoors.
Wendi Trent, Office Manager
Expertise:
Passionate about details and a gifted organizer, Wendi works hard to keep the office running smoothly and client information in order. From stapling fun to postal runs, all that goes into getting the final package right for delivery is worth the effort.
Education:
Brigham Young University-Idaho, Rexburg, Idaho
Q & A
What core values drive your ability to serve others?
The golden rule of serving others as I would be served underlies all I do. I expect my CPA to treat me in professional manner and keep my personal information easy to retrieve and confidential. I do the same for our clients.
What do you enjoy most about the JTC culture?
In a small business setting, I enjoy seeing the personal attention that each client receives. While accounting is a numbers business, clients are not numbers. The numbers they bring to the office tell a personal story.
Describe a favorite client or client story.
I have enjoyed meeting the clients that come to the office receiving cards during the holidays. When I have to make special deliveries, they are always grateful for that personal touch. Building those relationships are so important to building trust.
What is it like to be married to an accountant?
Life is never boring. I don’t think Jack is a typical accountant because he is fun. At the same time, he takes his business very seriously and works diligently to satisfy his clients.
Who are you when you are not managing an office?
I enjoy spending time with our three children and my wonderful husband as we travel, take bike rides, go hiking and collect recipes to share. Music is a close second in my life next to my family and I teach locally in my music studio. On the side, I compose and perform. I also enjoy designing flowers, volunteering in the community and I am involved at church as well.
Community Service
Jack Trent & Company is pleased to serve the Treasure Valley in a variety of ways. Being involved with others and helping them to pursue their dreams makes a good story. Some recent favorites:
- NAWBO Boise Chapter
- Community Connections
- Idaho Hemophiliac Association
Professional Affiliations
Jack Trent & Company believes in having the best resources available for the most current information and updates. You wouldn’t want to write your story without doing the research! We are affiliated with the following professional groups:
- Member, Association of Financial Professionals (CTP)
- Member, Association of Certified Fraud Examiners
- Member, Boise Chamber of Commerce
- Member, Institute of Management Accountants
